Sales/Systems Engineering | Korea

 

The company, a global leader in integrated Web, data and email security solutions, provides Essential Information Protection™ for more than 44 million employees at organizations worldwide. Distributed through its global network of channel partners, their software and hosted security solutions help organizations block malicious code, prevent the loss of confidential information and enforce Internet use and security policies.
 
Job Summary
The Sales Engineer (SE) is a customer-focused technical sales professional who provides high level pre sales support and guidance to customers and collaborates with Territory Managers and partners to recommend and develop appropriate customer solution offerings. The SE acts in a consultative fashion and is looked to as an expert in his/her field by the account team and customers. 
 

Key Responsibilities
* Provide pre-sales assistance for sales opportunities to customers and partners.  Including installations, troubleshooting and training of Their products. Refine and research technical requirements of the opportunity
* Define solution options and articulate the benefits of their products
* Act as an interface between the Sales organization and technical staff to resolve outstanding issues
* Assist in closing business in regional territories through field visits to major account prospects
* Perform product demonstrations and presentations at customer and partner sites, company road show’s and events
* Provide reporting and feedback on customer accounts and field activities to Sales, Product Management and Engineering
* Work closely with customers in the design and implementation/integration of their products
* Promote new and innovative approaches to addressing business challenges and problems
* Maintain a broad-level of knowledge of industry trends and how Their products add value
* Understand the customer’s business drivers and how to map these to a customer network platform, including identification of improvement areas in network design

Requirements

Requirements:
* Live in Seoul. Travel throughout the region is required. 
* 7 years experience as a Sales Engineer (2 of which must be in security)
 

 
 Competencies
* Strong leadership skills with the ability to prioritize and execute in a methodical and disciplined manner.  Set and manage expectations with senior stake-holders and team members
* Demonstrated ability to make and take responsibility for decisions on major technical issues
* Excellent communication and presentation skills with the ability to present to a variety of external audiences, including being able to interact with senior executives
* Exceptional written communication.  This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of their products and solutions
* Resilience and ability to handle stressful situations effectively while managing several tasks
* Advanced understanding of internetworking, including new products and solutions
* Excellent knowledge of security solutions and technologies, including;
-        internet security
-        Linux and routing experience 
-        proxy technologies
-        data loss prevention solutions
-        anti-virus, spam and spyware solutions (Gateway and SaaS)
* Understand and be conversant about their products, its solutions, product strengths, weaknesses, opportunities and threats
 
 Personal Attributes
* A self starter and proactive leader willing to display initiative with common sense
Results driven and committed to ‘outcomes rather than output’
* Team focused, with the ability to gain the personal support of others
* Capable of developing empathy and rapport internally with staff and with customers and partners
* Strong work-ethic and committed to quality
* Disciplined, organized and methodical in approach to tasks and activities
* Committed to the success of customers and colleagues
* Excellent negotiation and problem solving skills
 
 
The company offers a comprehensive compensation and benefits package which includes Social Insurance, Supplementary Medical Insurance, Personal Accident for Life Insurance, Stock Option, Sick and Holiday Paid Time Off, Tuition Reimbursement, English Training and more.

Job keywords/tags:  Presales , business strategy but hands on